1. How does GPS work?

The Global Positioning System (GPS) is a group of 27 Earth-orbiting. When people talk about "GPS," they usually mean a GPS receiver. The U.S. military developed and implemented this satellite network as a military navigation system, but now let’s everyone use the signals. .

2. Is the system hard to use?

Our systems are simple to operate. If you have any questions, our courteous technical support staff will be glad to assist you.

3. Is GPS really accurate?

Our maps are among the most accurate in the industry with a resolution of 44 feet. Our GPS receiver can locate a position within 50 feet.

4. Can I conceal the system from my drivers?

Our units are quite small and are often installed discretely.

5. How does the Track my wheels tracking solution work?

Tracker is a wireless communication hardware installed in a vehicle and connected to an Internet-based asset Location Services, which provides near real-time asset tracking and fleet management tools for vehicles, fleets, mobile and fixed assets. Track my wheels`s powerful combination of proven technologies includes: GPS (Global Positioning System), two-way communication (via text) and easy-to-use, web-based location mapping software. Track my wheels customers have 24 hour access to their fleet via the website. Customers can locate a vehicle's present position, see the vehicle's historical path, and monitor its speed and direction. The Track my wheels customer can be alerted via SMS on their cellular phone of excessive speeds, vehicle leaving constraint regions or triggered alarms

6. What is GeoFencing?

A GeoFencing allows a customer to define a virtual geographical area to ensure vehicles do not go outside or into a pre-determined area. If a designated boundary is crossed, the customer will receive a notification or alert that can be delivered via email or text. GeoFencing provides greater control for people who are tracking vehicles. Whether there is a specific route or areas that are "off limits" for safety purposes, GeoFencing provides peace-of-mind that the GPS tracking devices are showing your vehicles are where they should be at all times.

7. What are GPS tracking alerts?

GPS tracking alerts are unique limits that a customer can set up for their tracked vehicle. When the limit is broken, an email or text message is sent to the customer. If a speed limit or a GeoFence, for example, is broken, the customer will be notified. Depending on which GPS vehicle tracking system or service plan the customer chooses, they will be alerted to these types of occurrences 30 times per month, 60 times per month or 200 times per month. A customer will always be allowed to get more "alerts" per month by paying an additional amount per alert that goes beyond the current plan they are subscribed to.

8. What reports are available?

All SilverStar GPS fleet management reports are available online and are visible directly after you login. Reports available are for Activity, Alerts, Drive-Time, Engine On-off, Geo-fence, Idle, Mileage, Point of Interest, Stoppage, Event Summary, and Over-speeding. Please go to www.sstracking/reports to view details of reports available

9. How many vehicles can I track at one time?

There is no limit to how many vehicles that can be tracked by the SilverStar GPS fleet management system. Fleet sizes range from 10 to over a 1000 vehicles per fleet. If you have a large fleet size, do enquire about out bulk pricing.

10. How do I contact Customer Support?

Customer Support can be reached via email or (+91) . Customer service is available 24/7 because we understand that fleet emergencies may occur at any time of the day.

11. Can the SilverStar GPS fleet tracking device be installed covertly without the drivers' knowledge?

Employers who own their vehicles have a right to monitor their assets covertly. GPS Vehicle Tracking lets you catch errant drivers and thefts, and so it always works better if the drivers do not know where the device is installed so that it cannot be tampered with.

12. How many vehicles can I track at one time?

There is no limit to how many vehicles that can be tracked by the GPS fleet management system. Fleet sizes range from 10 to over a 1000 vehicles per fleet. If you have a large fleet size, do enquire about out bulk pricing.

13. What happens after the warranty?

A comprehensive annual maintenance contract can be taken for a fixed cost which covers preventive maintenance as well as components, with the exception of tampering.

14. What benefits will the Track my wheels tracking solutions bring to me?

Benefits include improved customer service, increased productivity through better scheduling, as well as enhanced driver safety and asset protection. The Track my wheels solutions allows your company to: Enhance customer service